Shipping policy

Shipping Policy

Last Updated: August 10, 2026

At Planmilla, we want your shopping experience to be simple and convenient. That's why we provide free standard shipping worldwide on eligible orders.

1. Free Worldwide Shipping

Planmilla currently offers free shipping to customers worldwide.

There is no separate standard shipping fee added to eligible orders at checkout.

2. Delivery Time

Our estimated standard delivery time is:

7–10 business days

Delivery estimates begin after the order has been processed and shipped.

Please note that the actual delivery time may vary depending on the destination, carrier, customs procedures, weather conditions, holidays, and other circumstances outside our reasonable control.

3. Order Processing

Orders are processed after payment has been successfully received.

Processing and fulfillment may require additional time before the package enters transit.

Once your order has been shipped, tracking information may be provided when available.

4. Tracking Information

Where tracking is available, customers may receive tracking information by email.

Tracking updates may take some time to appear after a shipment has been handed to the carrier.

If tracking information appears inactive for a short period, this does not necessarily mean that the package has stopped moving.

5. International Orders

We ship to customers in many locations worldwide.

International deliveries may be subject to customs procedures, import requirements, or local regulations.

Customers are responsible for complying with applicable laws and regulations in their destination country.

Where applicable, customs-related processing may affect delivery times.

6. Delivery Delays

Although we work to meet our estimated delivery timeframe, delays can occasionally occur.

Possible causes include:

Severe weather
Carrier disruptions
Customs processing
Public holidays
Transportation delays
Incorrect or incomplete delivery information
Other circumstances beyond our reasonable control

We cannot guarantee a specific delivery date.

7. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an incorrect address after placing your order, contact us as soon as possible at:

support@planmilla.shop

We will make reasonable efforts to assist, but we cannot guarantee that shipping information can be changed after an order has entered processing or shipment.